Coco Robotics and Serve Robotics are facing class-action lawsuits alleging their delivery robots collected customers’ biometric data without consent, potentially violating Illinois’ Biometric Information Privacy Act.
Filed on October 9 in Cook County, the lawsuits claim the robots’ cameras and LiDAR sensors captured three-dimensional measurements of customers’ faces and hands during deliveries. Plaintiffs allege the companies retained the information to train artificial intelligence models and shared it with third parties.
Mitchell Breidinger and Barry Schain said they received robot deliveries without choosing the option and were not properly informed that their biometric information might be recorded.
The legal action comes amid growing scrutiny of Chicago’s delivery robot pilot program, with local opponents citing privacy concerns as a key reason for seeking restrictions.
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Delivery robots accused of scanning customers’ faces, sharing biometric data: https://t.co/POV0avEYHM
— Daily Press (@Daily_Press) October 20, 2026
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TIPP Staff
